Why Enterprise Content Management?

Heard of information overload? Today’s organizations’ most important assets are the information residing in its Information Technology infrastructure (Data Centre). To substantiate the claim, consider this: What happens to a Bank’s business if its entire data centre is down, including its backup Data Centre? Business will come to a standstill isn’t it? Business continuity plan is what keeps CIOs awake at night!

Also consider applications (ERP, CRM etc) vs information? Which is more important? If applications are wipe out & information are available, applications can be reconstructed for information to be restored, but if information is wipe out & application available, it’s the end of the story; a new beginning is required.  So information is the lifeline of any organizations!

What is exactly information? Let me quote from a CIO from a Global MNC,

Structure data are data residing in databases like Oracle Database that ERP feeds on. Unstructured data is a generic label for describing any corporate information that is not in a database, examples are invoices, Staffs files, email messages, documents generated from MS Offices (Word, Excel, PowerPoint, MS Project), photos, maps, etc.

“Merrill Lynch in 1998 cited estimates that as much as 80% of all potentially usable business information originates in unstructured form. Such estimates may not be based on primary research, but they are nonetheless widely accepted.

More recently, multiple analysts have estimated that data will grow 800% over the next five years[5]. Unstructured information accounts for more than 70%-80% of all data in organizations and is growing 10-50x more than structured data” – source: wikipedia.

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